Instant

Integrate Microsoft SharePoint Content into AI Chat Service

Import SharePoint · Improve Employee Self Service · Resolve Employee Problems

Helpdesk AI SharePoint integration with Microsoft Teams

Simple Setup and Administration

Three steps to connect Chime to your SharePoint knowledge base.

  1. 1

    Provide SharePoint API details

    Connect Chime to SharePoint with Microsoft Graph credentials — no infrastructure to stand up.

  2. 2

    Pick the sites to index

    Select the SharePoint sites that hold your help desk content. You control exactly what gets indexed.

  3. 3

    Start indexing articles

    Chime imports and indexes the articles. From that point on, AI answers are grounded in your real SharePoint content.

Pick SharePoint sites UI
Helpdesk FAQ article list UI

SharePoint Article Indexing

Chime imports your SharePoint FAQ articles, indexes them, and keeps the index current so AI answers always reflect what's actually published in SharePoint.

Retrieval-Augmented Generation

Chime uses a RAG pattern: retrieve the most relevant SharePoint content for each question, then have the AI compose a grounded answer. Employees get responses based on your real policies — not a generic LLM guess.

Retrieval-Augmented Generation architecture
SharePoint Pages integration

SharePoint Pages Integration

Beyond FAQ articles, Chime can index SharePoint Pages so policies, onboarding docs, and internal news become part of the AI knowledge base.

Bring your SharePoint content into chat

Book a demo to see Chime answer real employee questions from your SharePoint sites.