Instant Queue Manager Wins Best in Lotusphere Showcase Award at IBM Lotusphere 2009
Instant Technologies was announced today as the winner of a prestigious IBM Lotus Award. Instant Queue Manager won the Best in Lotusphere Showcase Award for the 15th Annual IBM Lotus Awards.
The IBM Lotus Awards recognize exceptional IBM PartnerWorld members that specialize in Lotus software solutions and have excelled at providing quality products, innovative solutions, and superior services to customers. For the 2009 Lotus Awards, hundreds of applications were received from more than 30 countries around the world.
Instant Queue Manager is the leading real-time solution for immediate, expert assistance.It acts as a ‘virtual IM receptionist’ to route either internal or external IM requests to agents ready to offer assistance, resulting in increased productivity, improved customer service, and shorter sales cycles.
“This award is truly a win for our entire team,” says
Learn more about Instant Queue Manager.
Todd Fuder (left) and Peyton McManus (right) accept the Best in Lotusphere Showcase award for Instant Queue Manager.