Instant Technologies products help ReSoft International strengthen its Lotus Sametime solutions offerings
Instant Technologies has
teamed up with ReSoft International LLC of New Canaan CT, helping
ReSoft strengthen its Sametime solutions offerings. ReSoft
International now offers Instant's suite of instant messaging
management tools as part of the ReSoft solutions portfolio. This
partnership empowers customers implementing applications within Lotus
Sametime by providing communications and security tools.
Industry Analysts say Instant Messaging usage is growing at astounding rates. A recent IDC study reported that in 2005 nearly 1 billion messages will be through business IM. Customers driving this growth are demanding better collaboration, compliance and usability tools for interaction between employees as well as communication with Customers and Suppliers.
Users of the Lotus Sametime enterprise instant messaging system can expand its use by deploying the Instant Technologies product set including:
- Instant TeamSessions enables Persistent Group Chat Sessions in Lotus Sametime, allowing teams to instantly share ideas and content in a centrally managed, secure, and persistent real-time environment
- Instant Queue Manager creates virtual queues in Lotus Sametime that sort chat requests and direct them to the next available queue agent, allowing employees & customers to contact a skills-group through a group Sametime id.
- Instant IMtegrity allows secure logging and archiving of IBM Lotus Sametime chats to meet compliance requirements.
About ReSoft International
ReSoft International is an independent integrator and reseller of best-of-breed software technologies that address Email & Instant-Messaging Security, Regulatory Compliance and Storage Relief. ReSoft has, for over 11 years, acted as a trusted advisor to hundreds of organizations, applying these Email & IM Security tools to reduce liability risks.
About Instant Technologies Instant Technologies, based in Durham, NH, develops software to extend enterprise instant messaging systems. Instant's award winning products help companies provide solutions such as instant messaging bots, IM queue management solutions, archiving, and persistent chat rooms.