Instant Chime for Microsoft Lync

Instant Chime for Microsoft Lync is designed to enable service desk functionality utilizing your Lync 2013 or Skype for Business deployment. Route inbound chat requests to agents using the Lync client, or a browser based chat client.


Instant Chime for IBM Sametime

Instant Chime for IBM Sametime is designed to enable service desk functionality utilizing your Sametime deployment. Route inbound chat requests to agents using the Sametime client, or a browser based chat client.


Instant Alert Manager for Microsoft Lync

Instant Alert Manager is an IM broadcast system for Microsoft Lync©2010/2013.  Quickly send scheduled, or immediate, IM notifications using Alert Manager and either Microsoft OCS or Lync.  The Email-2-IM Gateway is a component of Alert Manager. It provides the ability to receive emails using Instant’s gateway server, dispatch Lync IM messages to individuals, distribution groups, and Lync 2010/2013 group chat rooms.

Instant Queue Manager for IBM Sametime

Instant Queue Manager is an enterprise level click to chat application for sales and support for IBM Sametime.  In 2014, we recently Instant Chime for Sametime which replaces the earlier Queue Manager product.
Legacy Queue Manager page
Instant Chime for Sametime site

Instant Team Sessions for IBM Sametime

Instant Team Sessions enables encrypted and secure persistent chat rooms for IBM Sametime.